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How Asset Management Firms Have Adapted to the COVID-19 Pandemic

There is no doubt that the use of technology to support client engagement initiatives brings both opportunities and threats but this has been brought into sharp focus this year with the COVID-19 pandemic. In Q2 of 2020, WBR Insights and SDL surveyed 100 Heads of Marketing, Sales and Client Services from Institutional Asset Management firms and similar across Europe, to find out more about the challenges they’re facing during the COVID-19 pandemic and the innovative solutions they’re putting in place.

Benchmarking report for Digital Client Engagement 2019